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Loyalty business model
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121	Connected Retail is driving the evolution of a new operating model customer experiences / April 2015 Connected Retail: Reshaping tomorrow’s operating model and metrics Add to Reading List Source URL: www.pwc.com.au Language: English - Date: 2015-04-29 22:05:06 Customer experience management Retailing Information technology management Customer experience Retail Customer engagement Online shopping Loyalty program Amazon.com Business Marketing Electronic commerce
122	PDF Document Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-05-03 04:36:51 Customer experience management Customer experience Pitney Bowes Customer satisfaction Loyalty business model Customer retention Marketing Business Consumer behaviour
123	PDF Document Add to Reading List Source URL: businessoverbroadway.com Language: English - Date: 2013-11-06 18:41:22 Consumer behaviour Customer experience Loyalty business model Customer Customer Centric Relationship Management Customer experience systems Marketing Business Customer experience management
124	Using technology to his advantage Add to Reading List Source URL: automotivedigest.com Language: English - Date: 2014-07-28 14:12:31 Customer service Loyalty business model Touchpoint Dealership management system ECRM Customer attrition Marketing Customer experience management Business
125	PDF Document Add to Reading List Source URL: store.customer-service.com Language: English - Date: 2013-04-18 13:28:07 Industrial engineering Quality control Quality management Service quality Skill Customer service Loyalty business model Customer relationship management Co-creation Marketing Business Customer experience management
126	PDF Document Add to Reading List Source URL: d1vn1ujystjd35.cloudfront.net Language: English - Date: 2013-07-29 01:35:48 Consumer behaviour Microeconomics Customer experience Customer engagement Loyalty program Loyalty business model Customer relationship management Customer service Customer retention Marketing Business Customer experience management
127	PDF Document Add to Reading List Source URL: www.postnord.com Language: English - Date: 2014-03-17 09:45:43 Denmark Itella Post Danmark Direct marketing Loyalty business model Customer satisfaction Post Office Ltd Europe Business Postal system of the United Kingdom
128	PDF Document Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-05-07 10:21:28 Consumer behaviour Electronic commerce Co-creation Loyalty business model Customer experience Customer Online shopping Trust Net Promoter Marketing Business Customer experience management
129	PDF Document Add to Reading List Source URL: www.eunis.org Language: English - Date: 2013-10-29 04:09:05 Consumer behaviour Customer experience Customer satisfaction Customer Loyalty business model Co-creation ECRM Marketing Business Customer experience management
130	PDF Document Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-05-10 18:26:27 Business intelligence Customer experience management Electronic commerce Customer attrition Loyalty business model Customer satisfaction Customer experience Customer relationship management Market segmentation Business Marketing Consumer behaviour

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